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Vacature: Customer Service French

Werkgever:Unique
Plaats:Venray
Beknopte omschrijving
Do you speak French on a (near) native level and are you looking for a job in a young and international company located in Venray? As a customer service employee you will be responsible for answering and processing questions and responses from F

Beschrijving


Do you speak French on a (near) native level and are you looking for a job in a young and international company located in Venray? As a customer service employee you will be responsible for answering and processing questions and responses from French speaking clients by telephone or e-mail.


Responsibilities include:


  • Answering and processing questions and responses by telephone, e-mail, chats and reviews for the French speaking clients.

  • You will keep your administrative tasks up to date by registering your follow up in SAP

  • Contacting clients directly in response to a problem or a negative review

  • Escalating problems to the Senior Customer Service Employee or the Team Leader Customer Service

You will work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

Functie-eisen


  • (Near) Native speaker of the French language

  • Fluent (or near to fluent) in another language is an advantage

  • A minimum of 6 months experience in customer service Business-2-Consumer (B2C)

  • Experience in client contact

  • Enthusiastic personality

  • Experience in working with computers and MS Office

Wat wij bieden

We offer you a challenging and varied qfull time position in a young and international company. The work location will be Venray.


  • Salary indication: 1750 gross per month, based on full time employment

  • 24 holidays/year and travel compensation

  • International and multicultural work environment

  • Full time and Part time options: 28-40 hrs./week